FAQs: Shipping & Returns
|UK||EUROPE||USA & CANADA||REST OF THE WORLD|
|FLAT RATE||£5 per order||£10 per item||£15 per item||£18 per item|
|ORDERS OVER £40||Free||N/A||N/A||N/A|
|ORDERS WITH MULTIPLE LOW WEIGHT ITEMS||N/A||£6 per item||£6 per item||£6 per item|
|* Low weight items include caps, durags, bandanas and accessories|
Free shipping for orders over 40 pounds , for u.k mainland only.
All products are dispatched royal mail first class signed for.
International shipping will also be sent via royal mail, and signed for.
All orders can be tracked via the royal mail site, and your tracking number will be sent to you once the order has been dispatched.
We will dispatch your order 48 hrs after the order has been received and payment has cleared and verified. Typical estimate arrival time is 3-6 working days for mainland u.k.
Typical estimated arrival time for products in the E.U is 5-7 working days
Estimated arrival time for the Rest of the World is 7-14 working days.
If there is any issues with dispatching your products we will contact you via phone or email.
If you are a new customer, your products will be dispatched to the billing address, the address that matches your credit/ debit card. We may contact you to verify and confirm your address, and once verified then your products will be dispatched.
Orders to which cannot be verified and confirmed or high value orders will only be dispatched to the billing address.
For international and E.U customers, if you order more than 1 item and it consists of low weight items such as caps, durags, bandanas, and accessories you will be charged 6 pounds per item. You will be refunded for the extra postage charged once the payment and order has cleared.
The customer is liable for all postage costs, and if an exchange is required the customer will be asked to pay for the postage for the new product to be sent. However if the product was damaged/faulty at point of sale and an exchange is required then givemefaceshop will pay for the exchange.
If in the unlikely event a refund is required, all products must be returned as it was sold to you, with all the original tagging and packaging. Products must be returned back to givemefaceshop from 14 days of receiving the product.
Postage costs will not be refunded.
Returns- advice note to explain the reason for return or exchange, please insert a copy of invoice.
All returns and exchanges to be sent to; GIVEMEFACESHOP, PO BOX 59914 LONDON SW16 1PY U.K.
All fashion accessories, these include belt buckles, watches, ear rings, chains, Cases, belts are only fashion accessory items and do not come with any guarantees, as price reflects. If however in the unlikely event the item you purchase is faulty please notify us within 24 hrs of receiving the product, so we can either replace or refund.
Please follow the washing instructions carefully, we recommend to wash graphic printed items such as jeans and t shirts in cold wash, inside out, with no bleach, ariel colour or dreft is preferable. The customer is responsible to follow the washing instructions carefully, as givemefaceshop will not be held responsible, if the products lose colour or become faulty due to customer neglect.